Night Time Service Desk Analyst

Position is 100% onsite and specifically the night shift.

Education and Experience

High school graduate and 2-year experience or higher degree and 1 year work experience

Skills and Qualifications:

–              Understanding of Windows operating system.

–              Familiar with MS office (ex. Word and Excel), Google Suite, SFTP.

–              Problem solving and communication: The ability to track issues, and escalate problems when necessary.

–              Organization and time management: The ability to prioritize tasks and meet deadlines.

–              Data Entry and Customer service support.

–              Ability to learn new applications and tools.

Responsibilities for computer operator

–              Ability to work in different shift such as night time, weekend and holiday.

–              Ability to sit behind a desk for extended periods of time

–              Ability to follow Federal regulation, State agency policies, operation procedures.

–              Ability to monitoring application data update and ensure successful completion of scheduled tasks